Orders are processed and fulfilled daily with the exception of weekends and public holidays.
Orders are usually shipped within 1-5 working days. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).
Orders may not ship within 5 days due to stock issues, lack of order information, billing delays, order verification process, custom products.
Standard International Tracked Shipping: 10-20 Working Days
International Express Shipping: 4-7 Working Days
Find out more about delivery to a specific country by contacting us via live chat or by email at email@example.com.
Please note that orders might get delayed for the following reasons:
In the rare case, you're not 100% satisfied with the product(s), you may return it for a full refund or exchange it for the same product within 14 days from receipt. Alternatively, we can issue you a store credit to place another order. In case you receive a defective/wrong sized item, the return costs to our warehouse will be fully supported by us. If the item(s) is returned for any other reason than that, the buyer supports the return costs.
To begin a return please send an email at firstname.lastname@example.org.
Learn more in our FAQ section.